Help Center

Customer Service


What is your return policy?

How do I request a return?


What qualifies as free shipping?

Where will my order ship from?

How long will it take to get my order?

What if my order arrives defective, damaged, missing, or is late?

Do you ship Internationally?

Do you blind drop ship?

Sales Tax

Do you charge sales tax?

Payment Methods

What forms of payment do you accept?


What is your warranty?

Contact Us

How do I contact Floor Box Outlet?

Can I get your W-9 form?

Discount Codes and Sales

Do your products ever go on sale?

Do you offer Military and Veteran discounts?

Do you offer discount codes?