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  1. Shipping Policy Free shipping applies to ground orders that has a merchandise total of at least $99 shipping to the Contiguous USA “lower 48”, all orders ship via FedEx ground. Orders are shipped from Chicago, IL, in stock orders ship within 1 business day of being ordered. Transit time is business days only excluding holidays, packages do not deliver on weekends or to PO boxes. Shipments must be inspected when received, damages must be reported within 30 days from delivery, Floor Box Outlet is not responsi...
  2. Request A Return (RMA) If you are not completely satisfied with your purchase you may return your item for a full refund of the merchandise total. ***Returns must be submitted within 30 days of delivery date to be eligible for return*** Please note that you are responsible for all return shipping charges unless the item is defective or damaged. Items must be in new condition and in the original packaging to qualify for a full refund. Please fill out the form to request your return and include in the comments the it...
  3. Sales Tax We do not charge sales tax for orders shipping to the USA. Orders to Canada and Mexico ship duties and taxes unpaid, the customer is responsible for paying these fees at the time of delivery.
  4. Home We are your outlet for all varieties of floor boxes. If you need help finding the perfect floor box for any residential or commercial application, our friendly and knowledgeable staff is here to help.
  5. Return Policy 30 Day Return Policy If you are not completely satisfied with your purchase we offer a no-hassle 30-day return policy money-back guarantee, you may return any item for a full refund of the merchandise total with no restocking fees.Simply submit your return request within 30 days from order date to be eligible for return, you then have 30-days after you receive your return instructions to send the product back. You will receive a UPS shipping label to return your product (excluding Internation...
  6. Contact Us We appreciate you taking the time to visit our store today! If you have any questions about any of our products, or would like to inquire about trade discounts, please feel free to contact us via the form, or the information below. Warehouse & Showroom12554 W. Bridger St.Suite 122Boise, ID 83713Shipping WarehousesChicago, IL and Boise, ID Phone: 888-385-8540 Hours: 9AM EST - 7PM EST
  7. Floor Box Outlet Reviews Read reviews of floor box outlets from real customers who shopped at FloorBoxOutlet.com, including installation pictures in floors.